At Improve Collecting, we really strive to exceed our customers’ expectations. Our goal is to give you the tools and resources you need to succeed.
However, in case it does turn out that you’re not completely satisfied with one of our products, here are our refund policies for each one.
Improve Collecting Community Refund Policy
When you sign up for the community, you immediately gain access to charts and information which are only available to active members. You also gain access to downloadable tools and a very active community of members who openly share their experiences and knowledge on how to succeed.
Because of the nature of the product, we can’t provide refunds for the Improve Collecting community.
The information and tools give someone information that is worth, at minimum, hundreds of dollars and has been proven time and time again to allow someone to improve the value of a comic or book substantially.
In fact, some of our students think we are crazy to give away this information so cheaply. However, we want to make sure no one is priced out of this rewarding hobby. That is why we offer inexpensive memberships to our products. Also, you get free coaching via the forum community included as well. Maybe we are crazy.
Protecting You as a Member
I considered giving a refund when a member wasn’t fully satisfied.
However, there is a very real concern that there are people who will access the community, download the information, copy the content, and even scour the community for sensitive hard-earned information or methods shared by other members, only then to request a refund. This type of behavior is unacceptable.
Allowing refunds simply isn’t fair to paying members who are working hard to improve their process and we just can’t allow that kind of behavior to happen. This policy protects them by keeping out those people who would take advantage of others.
So we’ve gone above and beyond to make it really clear exactly how the community works and what’s in it so you won’t have any bad surprises (only really good ones) when you sign up.
Please carefully read the sales pages, watch some of my YouTube videos to see my results and examples of my methods. In other words, become fully informed about whether or not this is a good purchase for you before you click the “buy” button.
If you still have questions about this policy, feel free to reach out to us at improvecollecting@gmail.com.
What to Do if You’re a Community Member and Aren’t Satisfied
We’ve discovered that there is very rarely an issue for a member that we can’t solve with a little communication. Here are some guidelines for getting the help you need if you’re having trouble with any aspect of the community.
If you’re struggling to win or feel like the methods just isn’t working for you, start by posting about it in the community. Jim and many long-time members and students of Improve Collecting are active participants and we’re all very eager to help you succeed!
If there’s something you think is unclear or inadequately covered in the course materials or tools, post in the “Suggestion Box” thread or create your own thread about it.
We strive to make sure that every possible element of the strategy is covered in detail. And, new course materials are usually based on the needs and desires of the membership
A Message from Jim
I want my students to be completely satisfied with their experience in the Improve Collecting community. I am confident in the quality of my content and take pride in the work I do here.
If you are ever dissatisfied, let me know what problems you are having and I will work tirelessly to help you succeed in any way that I can.